Last updated April 1, 2025

This privacy notice for TECHSTECK SOLUTIONS LLP (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:

• Visit our website at https://techsteck.com, or any website of ours that links to this privacy notice
• Download and use our mobile application (Techsteck Solutions), or any other application of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we receive any information from third parties? We do not receive any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• In what situations and with whom do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We use organizational and technical safeguards to protect your personal data.
• What are your rights? Depending on your location, privacy law may give you rights regarding your personal information.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

• WHAT INFORMATION DO WE COLLECT?
• HOW DO WE PROCESS YOUR INFORMATION?
• WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
• WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
• HOW DO WE HANDLE YOUR SOCIAL LOGINS?
• HOW LONG DO WE KEEP YOUR INFORMATION?
• HOW DO WE KEEP YOUR INFORMATION SAFE?
• DO WE COLLECT INFORMATION FROM MINORS?
• WHAT ARE YOUR PRIVACY RIGHTS?
• CONTROLS FOR DO-NOT-TRACK FEATURES
• DO WE MAKE UPDATES TO THIS NOTICE?
• HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You:

• Names
• Phone numbers
• Email addresses

Sensitive Information: We do not process sensitive personal information.

Payment Data: We may collect data necessary to process your payment if you make purchases (e.g. payment instrument number, security code). All payment data is stored by PhonePe and Razorpay.

Social Media Login Data: We may allow you to register using social media account details (e.g. Facebook, Twitter). Learn more under ‘How do we handle your social logins?’

Application Data: If you use our application(s), we may also collect:

• Geolocation Information: We may request access or permission to track location-based info from your device.
• Mobile Device Data: We automatically collect device info like ID, OS, model, browser type, IP address, etc.
• Push Notifications: With your permission, we may send push notifications related to your account or app features.

This information helps us ensure security, performance, analytics, and service delivery.

Information Automatically Collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you use our Services.

This data may include usage info, device type, language preference, location, referring pages, and technical diagnostics.

• Log and Usage Data: Diagnostic, usage, and performance info collected and stored in log files.

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information with your consent.

• To create and authenticate user accounts
• To deliver and facilitate delivery of services to you
• To fulfill and manage orders, payments, returns, and exchanges
• To protect vital interests and prevent harm

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, we rely on the following legal bases:

• Consent: You have given permission for a specific purpose.
• Performance of a Contract: Processing is necessary to fulfill our contract with you.
• Legal Obligations: Compliance with applicable laws or regulations.
• Vital Interests: Necessary to protect someone’s life or well-being.

If you are located in Canada: We may rely on express or implied consent. In limited cases, we may collect or use information without consent when legally allowed, such as:

• In the interest of an individual and consent can’t be obtained in time
• For fraud detection or prevention
• As part of business transactions
• For insurance claim assessments
• To identify and communicate with next of kin
• When legally required (e.g., subpoenas, court orders)
• If publicly available or required for journalistic/artistic purposes

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations with specific third parties.

• Business Transfers: During mergers, asset sales, financing, or acquisitions
• Google Maps Platform APIs: Used to retrieve location data. Google may store cookies and access device data as per their policies
• Offer Wall Providers: If you interact with offers inside our apps, a unique ID may be shared with third-party ad providers

These interactions are based on your consent and device settings.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we may use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information.

Specific information about how we use these technologies and how you can refuse them is described in our Cookie Notice.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in to our Services using a social media account, we may have access to certain information about you.

This may include your name, email address, profile picture, friends list, and other public information from your social media account. This is used only for the purpose described in this privacy notice.

We recommend reviewing your social media provider’s privacy policy to understand how they use and share your data.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information only as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

Once there is no ongoing business need to process your data, we will either delete or anonymize it. If not possible, we will securely store it and isolate it from further processing.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of technical and organizational security measures.

However, no method is 100% secure. We cannot guarantee that hackers, cybercriminals, or unauthorized third parties will not be able to defeat our security and improperly access your information.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information has been collected from someone under 18, we will deactivate the account and take steps to delete such data. Parents or guardians can contact us at [email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your region, you may have the right to:

• Request access to and a copy of your personal data
• Request correction or deletion
• Restrict or object to data processing
• Withdraw consent
• Opt out of marketing communications

You may also contact your regional data protection authority if you believe your rights are being violated.

CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers and apps offer a Do-Not-Track (DNT) setting. Currently, we do not respond to DNT signals, but we may update our approach if standards are established.

DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

When we do, we will update the \”Last updated\” date at the top. If changes are material, we may notify you directly.

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

📧 Email: [email protected]
🏢 TECHSTECK SOLUTIONS LLP
Shop no – 22, Sec – 49, NIT Faridabad, Haryana, 121001 India